1. Products Covered:

This Shipping Policy applies to physical products such as books, DVDs, merchandise, and other tangible items offered for sale on our Site.

2. Shipping Methods and Carriers:

• We utilize [Specify Carrier(s), e.g., USPS, UPS, FedEx] for shipping.

• Shipping methods available may vary depending on the product, destination, and shipping address.

• Shipping options and estimated delivery times will be presented during the checkout process.

3. Shipping Destinations:

• [Specify Shipping Area: e.g., We currently ship to addresses within the United States. International shipping may be available for certain products. Please contact us for details.]

• Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.

4. Shipping Costs:

• Shipping costs are calculated based on the weight, dimensions, and destination of your order.

• Shipping costs will be displayed during the checkout process 1 before you complete your purchase.  

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• Occasionally, special offers may include free shipping on certain items, or for orders that meet a certain dollar amount.

5. Order Processing and Handling Time:

• Orders are typically processed within (3-5) after payment is received.

• Processing time may vary during peak seasons or for special promotions.

• You will receive a confirmation email with tracking information once your order has shipped.

6. Estimated Delivery Time:

• Estimated delivery times are provided by the shipping carrier and are not guaranteed.

• Delivery times may vary depending on the shipping method, destination, and other factors beyond our control.

• Once the item leaves our facilities, OGJC Ministries is not responsible for delays caused by the carrier.

7. Tracking Your Order:

• You will receive a tracking number via email once your order has shipped.

• You can track your order through the carrier's website using the provided tracking number.

8. Damaged or Lost Shipments:

• If your order arrives damaged, please contact us immediately with photos of the damaged package and items.

• If your order is lost in transit, please contact us so we can initiate a trace with the shipping carrier.

• We will work with you and the carrier to resolve the issue.

9. Returns and Refunds:

• Please refer to our Return Policy for information on returns and refunds.